Free shipping from 40€

Shipping

How much is shipping and how long does it take to receive my order?

Spain (Iberian Peninsula)

Shipping costs: 6€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 2-3 working days.

Spain (Balearic Islands)

Shipping costs: 7€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 2-3 working days.

Spain (Canary Islands)

Shipping costs: 9€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 2-3 working days.

Spain (Ceuta and Melilla)

Shipping costs: 9€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 2-3 working days.

Portugal

Shipping costs: 7€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 3-5 working days.

Germany, Belgium, France, Netherlands, Italy, UK

Shipping costs: 9€

Free shipping on orders over 40€. (If you use vouchers and the total amount after applying discounts is less than 40€, you will incur the costs of shipping).

Delivery period: 3-5 working days.

Formalisation of the contract and product delivery

When you place an order on the Updawn website, you are establishing a contract with Veltto Services Sun SL, located at

Conde de Trenor 1, 27, 46003 Valencia.

If you click on the “buy” link, you are placing a binding order of the products in your cart, and once you have completed this process, we will immediately send you an e-mail confirming the purchase. The binding contract is formalised as soon as you receive the order confirmation from us.

In case the product is not available or out of stock at the time of purchase, we will refund any amount you have paid as soon as possible.

Whenever delivery periods are expressed in working days, it refers to every day Monday through Friday –both included-, excluding holidays and weekends.

Payment

The settled prices will apply to all products on the date of purchase; such settled prices correspond to the final costs including VAT according to the Spanish taxation rates in effect. Updawn will be the sole owner of the product until the final price or the purchase is paid by the customer in its entirety.

Order tracking

Our courier company, Zeleris, will send you an e-mail with your tracking number once your order has been prepared for shipping and is ready to be sent.

Upon receiving it, you will be able to input this information onto Zeleris’ tracking page: https://www.zeleris.com/seguimiento_envio.asp

If your tracking is not working, bear in mind that it may take some time for Zeleris to input their tracking onto the system, which stays operational only during working days. Try again later.

Should your order be required to be cleared through customs, we will not be held responsible for the additional costs associated.

If you return your product to an address other than the one indicated in the e-mail, we will not be liable for its loss.


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